Aplus software (220-302) Test 14

Test 14 Answers/Explanations
1. Which of the following statements about disk compression would be true?

DriveSpace3 was available in Windows 98SE specifically for the purpose of adding the compression utility to FAT32 volumes.
DriveSpace3 was the improvement with Windows 98SE that offered the ability to compress FAT16 and FAT32 partitions.
DoubleSpace3 was introduced with Windows 98SE.
Files that were compressed with DriveSpace3 could be moved to an NTFS partition and retain their compression.
Answer/Explanation

  • DoubleSpace3 was introduced with Windows 98SE.

    DriveSpace will not work with FAT32.
    Windows 95 uses a utility called DriveSpace for Disk Compression which is a software utility that is used to increase the mount of available disk space.
    DoubleSpace was the compression utility used with Windows 3.x, and may easily be confused with DriveSpace in a question on the A+ test.

    2. What command must you issue before you can edit the MSDOS.SYS file on a Windows 9x computer?
    ATTRIB +S +H +R MSDOS.SYS
    TRACERT +S +H MSDOS.SYS
    ATTRIB -S -H -R MSDOS.SYS
    SYSEDIT -S -H MSDOS.SYS
    Answer/Explanation
  • ATTRIB -S -H -R MSDOS.SYS

    The MSDOS.SYS file is a system file (S attribute), which is hidden (H attribute), and set as Read-Only (R attribute). We must remove the system, hidden and read-only attributes with the attrib command so that the file may be edited. Then we would use +S+H+R to add those attributes back after completion.
    C:\>attrib /?
    Displays or changes file attributes.

    3. Which of the following are true of hibernation mode?
    The computers hardware must support hibernation or the auto-hibernation option will not be available.
    You must be logged on to the system with administrative rights in order for hibernate mode to work.
    When enabling hibernation mode, you have an option as to whether you want the user to be prompted for a username/password.
    You must have free hard disk space equal to or greater than the amount of RAM.

    Answer/Explanation

  • You must have free hard disk space equal to or greater than the amount of RAM.

    The computers hardware must support hibernation or the auto-hibernation option will not be available. Hibernation mode is designed to save power/battery. After a period of inactivity, the system can be set up to go into hibernation mode.
    Hibernation mode saves the contents of RAM to the hard drive and shuts the system down. When the system is powered back up, it is restored to the state that it was in before going into hibernation including all applications that were running.
    In order for hibernation to work, the system must have free hard disk space at least equal to the amount of RAM. If a computer's hardware does not support Power management, the hibernate tab will not be pre-sent. It is not necessary to have administrative rights for hibernation to activate.
    Hibernation is disabled by default and must be enabled) When a system boots up from hibernation mode, you will be prompted for a username/password by default and this setting can not be changed.

    4. You are about to install Windows 95 on a new WDC 1 GB hard drive. The physical installation is complete. Which of the following would be the correct order of steps when using the FDISK utility, and CHS set in the BIOS? Choose the best answer.
    With the fdisk program, create a primary partition, an extended partition, and logical drives.
    Use the fdisk program, create a primary partition, make it active, create an extended partition, and then the logical drives.
    Use the fdisk program, create a primary partition, and set it to active.
    Use the fdisk program, create a primary partition, create an extended partition and make it active, then create logical drives.
    Answer/Explanation
  • Use the fdisk program, create a primary partition, make it active, create an extended partition, and then the logical drives.

    When using the fdisk program and the BIOS is set to CHS, there will be a 528MB limitation. After creat-ing the first partition, you will be prompted to make it active. After this is done, create the extended parti-tion, and then the logical drives.
    You will be prompted to reboot and then the drives will need to be medium level formatted. Something to be considered is that if you use a Win98 emergency disk and the BIOS recognizes large drives then the whole drive can be created and formatted as FAT32. The 16 bit fdisk program from DOS will not offer this.

    5. Initially, which two steps should a technician take when they are upgrading from Windows 98 SE to Windows 2000 Professional?
    They will need to check for the minimum requirements for installation.  
    They need to convert the partition from FAT to NTFS.  
    They should verify that their hardware is on the HCL (hardware compatibility list).  
    They should reformat the hard drive.  
    They will need to create a boot disk.  

    Answer/Explanation

  • They should verify that their hardware is on the HCL (hardware compatibility list).
  • They will need to check for the minimum requirements for installation.

    For every upgrade you will need to check the hardware compatibility list and determine if your system meets the requirements for the upgrade. The /checkupgradeonly switch (Only valid with winnt32.exe and not winnt.exe) checks your com-puter for upgrade compatibility with Windows 2000. For Windows 95 or Windows 98 upgrades, Setup creates a report named Upgrade.txt in the Windows installation folder. For Windows NT 3.51 or 4.0 up-grades, it saves the report to the Winnt32.log in the installation folder.

    6. Which of the following errors will occur if SCSI hard drive translation is disabled, and INT-13 extensions are disabled in the SCSI BIOS on the SCSI controller, during the install phase of Windows 2000?
    There will not be any errors because the system board BIOS INT-13 extensions will be available.
    The system partition cannot be used to boot from because cylinder translation beyond the 1024 cylinder limit is unavailable.
    Hard drive translation and SCSI INT-13 extensions do not apply to the install phase of Windows 2000.
    The boot partition cannot be used to boot from because cylinder translation beyond the 1024 limit are unavailable.
    Answer/Explanation
  • The system partition cannot be used to boot from because cylinder translation beyond cylinder 1024 cylinder is unavailable.

    Windows NT4, W2K and XP boot from the system partition, and have system files located on the boot partition. Windows NT require that cylinders beyond cylinder 1024 are available for installation.

    7. The earlier method of recognizing hard drives was using CHS which gave us the 504MB drive limitation, which was not a problem in the earlier days of smaller operating systems and application programs. As time had passed the need for larger drives became obviously apparent and LBA was introduced along with INT 13 to offer support to the ever growing size of hard drives. Which of the following operating systems was the first to incorporate FAT 32 as a means to provide hard drive access?
    Windows 98 with service pack 1.1
    Windows 95 OSR/2.
    Windows 95 with service pack 2.0
    Windows 98 SE OEM version.
    Answer/Explanation
  • Windows 95 OSR/2 was the first Microsoft operating system that was capable of using FAT32.

    Converting FAT16 to FAT32 has many more advantages over FAT16, but it is not compatible with Windows NT 4.0. FAT 32 may be found on Windows 95b, Win 98 SE and ME. File level security cannot be implemented on FAT 32. It offers folder level security only. You can convert FAT16 to FAT32 without losing your data, but you cannot convert FAT32 to FAT16 without reformatting and losing all your data.
    To convert from FAT (FAT16) to FAT 32 in Windows 98 or Windows 95b (OSR/2) Start --> Programs --> Accessories --> System Tools (Drive Converter FAT32)

    8. A client calls and tells you and states that while he was upgrading to Windows 98 the system files could not be updated and the system stopped responding. Which of the following should be disabled in order to install a system upgrade?
    Disable the antivirus feature in the system BIOS.
    Disable Drive compression.
    Disable the fast boot option in system BIOS.
    Confirm that the BIOS is PnP (Plug and Play, and if not have it upgraded.
    Answer/Explanation
  • Disable the antivirus feature in the system BIOS.

    The system BIOS, antivirus feature prevents the MBR (Master Boot Record) from being changed, since this would possible be a boot virus. Thus this needs to be disabled to upgrade or install any Microsoft® operating system.
    None of the remaining options will prevent an upgrade of a Microsoft® operating system.

    9. You get a phone call from a user who is at his/her computer on the thirteenth floor of the USA building in Paducaville. The user explains that when they booted up their computer a dialogue box came up that stated that they have a duplicate address, and now they can't access resources on the network. You are located on the 2nd floor and would like to resolve the problem without going up the stairs due to the elevator being out of service. They are running Windows 98. Which of the following sequences would you tell the employee to follow, over the phone to resolve this?
    Start, run, Ipconfig /all, release all, renew all.
    The floppy with the fdisk program has the wrong version of command.com.
    Start, run, Winipcfg, release all, renew all.
    MS-DOS, Winipcfg, release, renew.
    Answer/Explanation
  • Start, run, Winipcfg, release all, renew all.

    In the Windows 9.x environment the Winipcfg command will offer a GUI dialog box. In the NT envi-ronment the Ipconfig command is used from a command shell.
    MS-DOS, Ipconfig, release, renew is completely out of the question. Ipconfig is used on NT machines.

    8. You are working on a new Windows 98SE computer. You want to create a FAT16 partition. What must you do?
    Run Fdisk and select Y when prompted for large partition.
    Run Fdisk and select N when prompted for Extended partition.
    Run Fdisk and select N when prompted for large disk support.
    This cannot be done. FAT16 is not supported in Windows 98.

    Answer/Explanation

  • Run Fdisk and select N when prompted for large disk support.

    By selecting N when prompted for large disk support in FDISK the FAT16 file system will be selected.
    Note: Large disk support provided with FAT32 supports disk up to 2 TB in size. FAT16 partitions are limited to 2 GB in size.

    9. After getting the approval to add additional storage for your Windows 2000 Server, you purchase and in-stall a SCSI adapter with the SCSI hard disk. You receive a warning that the driver is not a Microsoft signed driver upon installation of the driver, and according to the documentation this would be OK, so you do so. Upon rebooting the computer you receive a stop error. You make a second attempt and receive the same stop error message. Which of the following steps may be taken so that you may get your Windows 2000 server up and run-ning as quickly as possible with the least amount of effort?
    Restart the computer with the Windows startup disk, insert the ERD when prompted, and repair the system files.
    Start the computer in Recovery Console, and rename the SCSI controller driver.
    Restart the computer with the Windows startup disk, insert the ERD when prompted, and repair the system registry.
    Restart the computer, press F8 to open the Windows Advanced Options menu, and select the Last Known Good Configuration option.
    Answer/Explanation
  • Restart the computer, press F8 to open the Windows Advanced Options menu, and select the Last Known Good Configuration option.

    As the computer cannot be successfully rebooted after the installation of the driver, it is most likely that the new driver is the cause of the problem.
    The Last Known Good Configuration (LKGC) will load the last hardware and registry configuration that was automatically saved by Windows 2000 on the last successful start up of Windows 2000 and can thus be used to return to the system to the system state before the driver was installed.

    10. Where is the default location for the system restore points in a Windows XP environment?
    C:\windows\system32\restore\
    C:\system volume information\
    C:\windows\system\restore\
    C:\system volume restore points\
    Answer/Explanation
  • C:\system volume information\

    The System Volume Information folder is a hidden system folder that the System Restore tool uses to store its information and restore points. There is a System Volume Information folder on every partition on your computer. You might need to gain access to this folder for troubleshooting purposes. How to gain access to the System Volume Information folder Article 309531


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