Quiz 12
1. You have been called to a customer's home and are tasked with installing a new video card. Due to the design of the
case it is required to unplug all connectors on the back of the case.
After installing the video card you vacuum the board, and tie wrap a few wire bundles, just a friendly maintenance
gesture. Now when you go to boot the PC the screen stops at the Win98 splash screen. Which of the following would be the most probable cause?
The new video card is bad.
The mouse and keyboard connectors are plugged into the
incorrect ports.
While tie wrapping internal wires and cleaning, the boot record
on the hard drive was damaged.
There is a driver conflict with the new card and the old video
driver.
2. Which of the following would be the reason that floppy drive cables have a twist between the two drive connectors?
Choose the best answer.
The twist determines which is the 3 1/2 and which is the 5 1/4
floppy drive for the operating system.
This determines which drive is a 'A' and which is drive 'B' for
the BIOS.
This renders it virtually impossible to connect the wrong floppy drive to a cable connector.
This no longer holds true since all newer floppies are 3 1/2
inch.
3. Which of the following methods of formatting determine the amount of cylinders and sectors?
Low level formatting
Medium level formatting
High level formatting
Intermediate level formatting
4. One of your accounts is using NT4 with a PDC and 8 NT4 workstations with Service pack 4 installed, with the
possibility of an upgrade to Windows 2000 in the near future. One of the staff members often does some of the light
administration work on the server. You get a call stating that a USB 2.0 scanner was purchased and appears to be inoperative
with their network. Which of the following would be the most likely cause of the scanner failure, when considering that the
scanner worked when taken out of the box?
Since they purchased USB 2.0 a BIOS upgrade would be in order for the operating system to see the new hardware.
USB 2.0 is not compatible with NT4 unless Service pack 6 is installed.
The NT4 operating system is not USB compatible.
Shut down the operating system, reboot and enable USB in the BIOS, after saving the changes reboot the computer and USB will
be picked up as new hardware.
5. Your Aunt Betsy calls and says she is sick and tired of the problems with her cable connection. She calls you, and
remarks how she overheard you at the house last weekend talking about this DSL setup you have for an Internet connection. She has gone on line and is a little confused. She asks you which of the following she could use, that would allow her to
continue to use her voice line at the same time that she is on the Internet. Which of the following would this be? Choose all that apply.
Very high bit rate DSL (VHDSL)
Symmetric DSL (SDSL)
Asymmetric DSL (ADSL)
High bit rate DSL (HDSL)
IDSL
6. Which of the following cables would be used to connect a:
1) host to either a switch or a hub, or
2) a router to a switch or a hub?
7. You have just completed assembling a PC and have turned it on to check the BIOS settings. Instead of a normal single POST
beep, the PC continuously beeps. Which of the following would be the most probable cause?
A memory chip has failed
Video card is not seated properly
A Memory chip is not seated properly
The motherboard battery has failed
8. If HTTP uses port 80 and does not provide a secure connection for E-commerce then we would implement HTTPS, which
uses SSL (secure socket layer). HTTPS provides a secure and encrypted connection for E-commerce. Which of the following port
numbers is used?
143
21
443
53
9. You have successfully completed the physical installation of an EIDE hard drive in a customers computer, and it is
recognized in BIOS.
He customer states on the work order that they want to have the drive partitioned with DOS installed on the first partition,
at a size of 300MB.
The remaining space will be used as an extended partition.
You insert a bootable floppy with the fdisk program into the drive bay, POST is successful but you get a non system boot disk error. Which of the following would be the most probable cause.
The newly installed hard drive is defective.
The floppy with the fdisk program has the wrong version of command.com.
The boot sequence in the CMOS settings is setup to boot to the CD-Rom, hard drive and then the floppy.
The BIOS will not recognize EIDE hard drives.
10. You have a hard drive that is formatted with FAT 16 with Windows 95, and are about to install a newer hard drive at 4GB.
You have the intention of installing the Windows 98 upgrade for the customer so that they may take full advantage of the USB
capabilities and utilize FAT 32.
Which of the following would be true when transitioning from FAT 16 to FAT 32?
FAT 32 is incapable of working with hard drives that are smaller than 2GB, so this upgrade will require that the boot disk
be FAT 16 and the secondary disk be FAT 32.
FAT 16 utilizes a cluster size of 64 sectors, where as FAT 32 utilizes a cluster size of 32 sectors when working with drives
that are 2GB.
FAT 32 utilizes a cluster size of 32 sectors when working with hard drives that are greater in size than 2 GB, and FAT 16
uses a cluster size of 32 sectors.
FAT 16 utilizes a cluster size of 32 sectors, where as FAT 32 utilizes a cluster size of 64 sectors when working with drives
that are smaller than 2GB.